Polish Speaking Sales Agent

Sofia Stars is an operational services company based in Sofia. We offer a range of solutions for online businesses, including R&D, Marketing, Customer Support, KYC, Risk, and Anti-Fraud services. With 300+ bright stars on our team, we deliver secure, reliable solutions with a touch of quality that shines. When you join us, you’ll be part of a place where ideas light up, and growth isn’t just a promise—it’s a journey. 

As a Polish Speaking Sales Agent you will be responsible for making outbound calls to assist players using the site for activity increase, retention and reactivation.

Requirements:

• An energetic passion for customer service and speaking directly with customers;
• A comfort in striking up conversations whilst confidently promoting our sites, products and promotions;
• A drive to reach targets and overachieve on a daily basis;
• Native Polish and Fluent English;
• An understanding of the Casino and/or sports betting industry;
• Target oriented and driven by achieving goals.

Duties and Responsibilities:

• Making daily outbound calls and follow ups;
• Assisting new players and current players to ensure they have no blockers to enjoying our products;
• Promoting our site, products, campaigns and overall entertainment offering;
• Working with your team leader to ensure all targets are understood;
• Work with other departments such as Payments, Risk, VIP and Customer Support.

We offer excellent benefits:

• Official employment and full medical insurance with the highest limits in the country (including in-patient and out-patient care, maternity, dental, and annual health check-ups);
• Working with a brand new MacBook;
• Competitive salary;
• Working in a dynamic international company;
• Birthday celebration present;
• Possibility for career and professional growth within the company;
• Sportscard (Multisport);
• Team-building events and activities;
• Sunny, spacious office;
• Wedding and newborn gifts;
• Up to 25 vacation days, starting from 20;
• Breakfast x3 times a week, Friday team lunch, food vouchers, fruits, and snacks in the office.

Ready to shine? Let’s make it real.