Live Chat Support Specialist - iGaming Sector with German or Romanian and English
2500 - 2900 BGN
(net)
HRS Bulgaria EOOD
On-site
Program de lucru normal
0 - 8 ani de experiență
Full Time
Sofia, Bulgaria
Responsabilități
- Respond to customer inquiries via live chat and email in a timely and professional manner;
- Troubleshoot and resolve customer issues related to account access, deposits, withdrawals, and gameplay;
- Maintain a thorough understanding of our casino games, sports betting options, promotions, and policies to effectively assist customers.
Aptitudini necesare
Customer Satisfaction
Customer Service
german
english
Caring about customers
Customer Communication
Customer Support
Customer-oriented
Customer Experience
Fluent Romanian
German
English
Romanian
Beneficii
Additional dental care
Additional medical insurance
Annual bonuses
Central location
Company training
Food vouchers
Fruit and snacks in the office
Performance-based bonuses
Sports card
Taxi vouchers
Transport expenses covered
Job postat dayAgo