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German-Speaking Help Desk Analyst

3000 - 3600 BGN

(net)

Logo-ul HRS Bulgaria EOOD

HRS Bulgaria EOOD

Hybrid

Hybrid

Program de lucru normal

0 - 2 ani de experiență

Full Time

Sofia, Bulgaria

Responsabilități

  • Respond to IT-related issues from German-speaking employees or clients.
  • Support system configurations, software updates, or user account setups.
  • Ensure customer satisfaction with detailed and patient communication.

Aptitudini necesare

Client Focus
Client Relationship Management
Customer Service
IT Service Management
Technical Support
Troubleshooting
Technical Communication Skills
Customer Support
Technical Skills
German
English

Beneficii

Additional salary (13th salary)
Additional dental care
Additional medical insurance
Central location
Company training
Compensation for overtime
Food vouchers
Fruit and snacks in the office
Holiday bonuses
Home office
Performance-based bonuses
Sports card
Taxi vouchers
Team buildings
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