Presales Solution Engineer

As the Presales Solution Engineer for EMEA , you will play a critical role in supporting our Go-To-Market (GTM) process. Operating as part of a Sales Capture Pod, you will work directly with the sales team to ensure the effective qualification and progression of potential deals. Your expertise in our technology solutions will enable you to engage with customers, understand their unique needs, and deliver tailored high-level solutions that align with their business goals. Your ability to collaborate with cross-functional teams and act as a trusted advisor will be key to securing customer success.

The Work:

• Qualify Potential Deals: Work closely with the sales team to assess customer needs and qualify potential deals, ensuring that our technology can meet customer requirements.

• Engage with Customers: Establish and nurture strong relationships with prospective customers. Lead technical discussions to uncover business challenges, opportunities, and specific requirements.

• Understand Customer Needs: Gain a deep understanding of customer goals, pain points, and supply chain challenges to propose relevant technology solutions that align with their business objectives.

• Technology Fit Assessment: Evaluate whether our technology capabilities will effectively address customer needs and provide expert insights on how our solutions can solve their challenges.

• Answer High-Level Technical Questions: Act as the primary point of contact for answering high-level questions about our technology, ensuring clarity and confidence in our solutions.

• Cross-Functional Collaboration: Coordinate closely with internal teams, including Product, Solutions, and Technology Architects, to ensure alignment on solution design and the effective delivery of customer requirements.

• Design High-Level Solutions: Work with the sales and solutions teams to design high-level solutions that meet customer needs while staying aligned with our technology capabilities and strategy.

• Sales Support & Enablement: Provide technical support and enablement to the sales team, ensuring they are equipped with the necessary knowledge and resources to articulate our value proposition effectively.

• Market Insights: Share insights on market trends, competitor solutions, and customer feedback to influence the development of new offerings and refine existing solutions.

Here’s what you need:

• Bachelor’s degree or equivalent work experience required

• Minimum of 3 years of experience in Product Development or Product Management, Consulting, Sales Enablement, or Solution Design role

• Minimum of 3 years of experience in Supply Chain Management Technologies/Processes, including experience in technologies used to optimize, automate, and manage supply chain operations

Bonus points if you have:

• Knowledge of industry best practices and trends related to supply chain and technology solutions

• Experience working in a cross-functional environment, collaborating with teams such as Product, Solutions, and Technology Architects to develop and implement solutions

• Proven experience in supporting the sales process by engaging with customers, qualifying opportunities, and helping design customer-specific solutions

• Problem-solving mindset

• Demonstrated ability to design and propose high-level technology solutions that meet customer requirements while leveraging existing capabilities

• Consultative mindset

• Experience in customer-facing roles, ideally in a pre-sales or consulting capacity, successfully engaged with clients to understand their needs and deliver customized solutions

• Collaboration (i.e., Master collaborator across Accenture)

• Excellent verbal and written communication skills, with the ability to explain complex technical concepts to non-technical stakeholders and answer high-level customer questions

About Accenture

We work with one shared purpose: to deliver on the promise of technology and human ingenuity. Every day, more than 775,000 of us help our stakeholders continuously reinvent. Together, we drive positive change and deliver value to our clients, partners, shareholders, communities, and each other.We believe that delivering value requires innovation, and innovation thrives in an inclusive and diverse environment. We actively foster a workplace free from bias, where everyone feels a sense of belonging and is respected and empowered to do their best work.At Accenture, we see well-being holistically, supporting our people’s physical, mental, and financial health. We also provide opportunities to keep skills relevant through certifications, learning, and diverse work experiences. We’re proud to be consistently recognized as one of the World’s Best Workplaces™.Join Accenture to work at the heart of change.

Visit us at www.accenture.com 

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