Croatian Speaking Sales Agent

Sofia Stars is an operational services company based in Sofia. We offer a range of solutions for online businesses, including R&D, Marketing, Customer Support, KYC, Risk, and Anti-Fraud services. With 300+ bright stars on our team, we deliver secure, reliable solutions with a touch of quality that shines. When you join us, you’ll be part of a place where ideas light up, and growth isn’t just a promise—it’s a journey. 

As a Croatian Speaking Sales Agent, you will play a crucial role in assisting our players by making outbound calls to drive activity, retention, and reactivation.

What We’re Looking For:

• A vibrant enthusiasm for customer service and engaging directly with players.
• Confidence in starting conversations and promoting our products, sites, and promotions.
• A strong desire to achieve and exceed targets daily.
• Native Croatian speaker with fluent English.
• Experience or understanding of the Casino and/or Sports Betting industry is a plus.
• Goal-oriented and motivated to reach new heights.

Your Responsibilities:

• Make daily outbound calls and follow-ups to players.
• Support new and existing players, ensuring their experience is seamless and enjoyable.
• Actively promote our site, products, campaigns, and entertainment options.
• Collaborate with your team leader to meet and exceed targets.
• Work closely with internal departments, including Payments, Risk, VIP, and Customer Support.

Benefits: 

• Working in a dynamic European company.
• 24 workdays of paid vacation.
• 6 days of sick leave.
• Friendly team.
• Lots of opportunities for education and development within the company.
• Official employment and full medical insurance.
• Competitive salary and attractive bonus scheme.
• Birthday, wedding and newborn gifts. 
• Fruits and snacks available in the office.
• International corporate parties, great team-buildings, events and activities.

Ready to shine? Let’s make it real.