Описание
At Mitel, you will have the opportunity to help businesses connect, collaborate and provide better experiences for our customers. You will deliver valuable contributions in creating business success within our global organization utilizing your unique attributes, skills and experience. Please take a moment to look over this opportunity and if interested, feel free to send us your application. If this is not the right opportunity for you, you can also sign up for Job Alerts by creating an account. This will give you a profile that you can use for all future applications, and you will be notified whenever a new position that matches your criteria becomes available. Overview: The Sales Operations Co-Ordinator (SOC) supports sales operations activity for the sales areas of responsibility. Working within the Sales Operations team, the SOC also provides input and support within the sales operations function in the sales area of responsibility. Working primarily within the CRM environment, the SOC ensures all operational administrative functions to the corresponding sales areas are managed. Reporting to the Manager, Sales Operations, the SOC also works closely with sales managers and internal stakeholders to ensure the appropriate objectives and priorities are enabled within the sales area supported. Responsibilities: Works directly with and supports the sales teams to ensure a high level of CRM data quality and drive overall CRM governance Supports the weekly forecast process in CRM Supports implementation and roll-out of new CRM features and modules, including user testing Supports tactical implementation of sales initiatives and programs across the sales theatre, including new tools, internal Spiff, and Channel reward programs Supports training with CRM users within the sales areas Ensuring the integrity of the data held on CRM and business databases, and ERPs Undertaking quality control, data migration, and cleansing for the sales areas Providing support to the sales areas in all areas of CRM implementation and use Working with sales areas to improve the regional forecasting processes to ensure on-time Track and identify "at risk" revenues, communicating regularly with sales areas to ensure that follow up activity is taking place Coordinating centralized sales, accounts and sales-activity reporting Undertakes training in business processes and CRM for new sales team employees Requirements: Excellent English and fluency in any other European language is an advantage 3 years minimum experience in a B2B sales environment Excellent written and verbal communication skills Ability to work autonomously and effectively manage time Advanced organizational skills Proficient in the use Microsoft Office Problem-solving skills Experience of working with Salesforce CRM Understanding of internal business systems and processes #LI-SS3 For more information, visit Why Mitel or follow us on LinkedIn here. Mitel is committed to achieving workforce diversity and creating an inclusive working environment. Diversity makes sense for us, for our customers and for our future. We value different perspectives, skills and experiences, and welcome applications from all sections of the community. Mitel is a global market leader in business communications, powering more than two billion business connections with our cloud, enterprise and next-gen collaboration applications. With more than 70 million users in nearly 100 countries, Mitel is the only company that wakes up every day exclusively focused on helping customers take their communications from where they are today to where they expect them to be.
