1. Ensures development and provides training to the team in the delivery of cryogenic products.

2. Audits customer locations: Visits the customer locations to analyze delivery problems and proposes solutions. Tracks customer tank repairs and communicates areas of concern to the customer and customer Installations team.

3. Ensures and promotes Quality Standards: Performs audits to ensure Quality procedures are being followed. Trains team on distribution procedures.

4. Ensures and promotes Safety: Performs audits to ensure safety procedures are being followed. Road safety being of the highest priority

5. Improves process: Works with his/her team and other multi-functional teams to continuously improve the work process.  Analyzes driver activities, identifies the causes of problems, and proposes corrective measures.

MAIN INTERNAL CONTACTS

MAIN EXTERNAL CONTACTS

• Distribution Centre team

• Customer Installations  team

• Operators, filling plants

• Customers

• Carriers

TRAINING & KNOWLEDGE 

• Diploma: Secondary school diploma combined with relevant experience

• Training: Quality system (ISO), transportation of dangerous materials, cryogenics

• Knowledge: Oral and written communication skills, bilingualism, mechanical skills

EXPERIENCE REQUIREMENT

5 years of experience as a tractor-trailer truck driver and experience in a distribution center

CRITICAL COMPETENCIES

1. Coaching skills: Clearly establishes performance criteria, finds solutions to problems by consulting team members, understands and listens to the concerns of all individual team members, gives ideas in clear and appropriate language.

2. Technical abilities: Masters a concept, tools and methods related to his/her job, meets or exceeds professional requirements of his/her field of work, keeps abreast of progress in his/her field.

3. Strong interpersonal skills: Gets to know others and forms relationships, maintains very good relationships with colleagues, respects the ideas and opinions of others.

4. Flexibility: Adapts his/her behavior to different types of situations, is open to new ideas, accepts changes and conforms to them, ability to remain highly effective in changing situations, proposes new action plan when situation changes.

5. Planning skills: Defines objectives and the means to achieve them, determines all required resources, anticipates future situations and establishes work plans, efficiently allocates or makes use of available resources, acts according to plans and establishes priorities, uses efficient methods, systems and work tools.

6. Self-control: Remains calm and efficient in conflict or crisis situations, resolves problems efficiently without causing anxiety to others, reacts positively to major changes.