HR Operations Specialist

The successful candidate will be intellectually agile and be able to juggle multiple tasks relating to human resources.  The candidate will be the first point of contact for employees and will be actively involved in onboarding, employee life cycle, payroll and general running of the HR department.  An eye for detail is required in the maintenance of employee records in the HRM system. The Human Resources team is responsible for delivering pragmatic and responsive support on all HR related activities as well as ensuring our people work in a positive office environment that reflects Zayo Europe’s culture. 

The HR Operations Specialist will be responsible for supporting business in Bulgaria and working closely with the rest of the global HR team.

Core Tasks and Responsibilities

• Resposible for the smooth running of HR administration from pre-hire to post-termination stage

• Creation and maintenance of employee records both hard copy and electronic files on the HRM system (Workday).

• Provide employees with first line support and guidance in relation to all office and people related matters.

• Responsible for delivering a comprehensive a consistent on-boarding experience for all new hires.

• Production of monthly payroll instructions.

• Liaison with third party service providers ie accounting external firm, employee benefits brokers with details on new hires, leavers and changes to benefit provision.

• Liaison with H&S service providers

• Management of online training portal ensuring compliance with our on-boarding process and requirements under Health & Safety.

• Support in people related programs/activities including absence recording, office culture and environment, social events, new office refurbishment programs etc.

Key Skills and Experience Requirements

• Relevant degree or 1-2 years HR experience.

• Ability to prioritise own workload

• Flexible approach to changing priorities.

• Self-motivated to meet the needs of the business.

• Advanced skills in MS office suite of applications including Word, Excel and Powerpoint.

• Workday.com experience desired.

• Comfortable working to deadlines in a pressurised environment

• Effective organisational and communication skills

• High professional level of English language essential

This description is not intended to establish a total definition of the job but an outline of the duties.

Rewards

• Competitive compensation including annual incentive plan

• Generous paid time off policy including, 25 days paid time off, one floating day and two volunteer days off per annum

• Hybrid working

• Health and life Insurance

• Meal vouchers

• Employee assistance programs including mental health, wellbeing and medical support

Zayo Europe provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, colour, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, provincial or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.