German-Speaking Help Desk Analyst
3000 - 3600 BGN
(net)
HRS Bulgaria EOOD
Hybrid
Regular employment
0 - 2 years of experience
Full Time
Sofia, Bulgaria
Responsibilities
- Respond to IT-related issues from German-speaking employees or clients.
- Support system configurations, software updates, or user account setups.
- Ensure customer satisfaction with detailed and patient communication.
Required skills
Client Focus
Client Relationship Management
Customer Service
IT Service Management
Technical Support
Troubleshooting
Technical Communication Skills
Customer Support
Technical Skills
German
English
Benefits
Additional salary (13th salary)
Additional dental care
Additional medical insurance
Central location
Company training
Compensation for overtime
Food vouchers
Fruit and snacks in the office
Holiday bonuses
Home office
Performance-based bonuses
Sports card
Taxi vouchers
Team buildings
Job posted 2 days ago