nPloy лого

Customer Support with Spanish (non-voice position)

Лого на Ingram Micro

Ingram Micro

Hybrid

Hybrid

Постоянен трудов договор

0 - 1 years of experience

Full Time

Sofia, Bulgaria

Описание

It's fun to work in a company where people truly BELIEVE in what they're doing!

Job Description: 

Ingram Micro is a leading technology company for the global information technology ecosystem. With the ability to reach nearly 90% of the global population, we play a vital role in the worldwide IT sales channel, bringing products and services from technology manufacturers and cloud providers to business-to-business technology experts. Our market reach, diverse solutions and services portfolio, and digital platform Ingram Micro Xvantage™ set us apart.

Our Customer Support Specialist:

  • Communicates with corporate customers and business partners

  • Investigates and improves of customer claims up to approved authority levels

  • Interacts with other departments to resolve customer situations

  • Works in an international and dynamic environment


About you:
Our ideal colleague:

  • Has good teamwork skills and cheerful attitude

  • Has good knowledge of English and Spanish (B2-C1)

  • Owns the ability to prioritize and perform work

  • Can multi-task and respond to rapid change without any worries

  • Understands well the principles and foundations of MS Office Programs

An advantage is if you also:

  • Have work experience in the field of support or data entry

  • Are good in communication and problem solving

About our offer:
Why join? Well, firstly, because we are amazing. But if this is not enough, we also offer:

  • Competitive salary & Bonus system

  • Additional health insurance

  • Life insurance

  • Food vouchers & Transport Allowance

  • Well-being Program & Multisport card

  • Referral and baby bonus

  • Paid holiday days increasing in time

  • Chance to practice foreign language skills and attend different trainings

  • Various opportunities for career development and growth within the company

  • Free access to LinkedIn Learning Platform

  • Hybrid type of work

  • Modern office space with free coffee and hot beverages

  • Recognition awards

We do not finish with the good news, because we additionally offer:

  • Impressive parties

  • Lots of social events

  • Company discounts

  • A unique open-minded culture

  • Fresh, lively and friendly work environment

  • Trending TikTok and Instagram accounts

  • Inspiring leaders

We promise our recruitment process is not scary. Apply now!

#LI-Hybrid #LI-NB2 #IngramMicroBulgaria

Необходими умения

Data Entry
Microsoft Office
Multitasking
Prioritizing
Problem Solving
Teamwork
Customer Support
Adaptability
English
Spanish
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