Service Advisor - Portadown

Experience Service Advisor

Location: Portadown

Pay: £12.21 - £13.50/hr DOE

Hours : Full-Time, Rota-Based

Join a fast-paced, customer-focused team in the automotive sector where your service expertise and people skills will be valued and rewarded.

As a Service Advisor, you'll be the face of a busy vehicle servicing team, delivering outstanding customer service while coordinating vehicle maintenance and repairs. This is a fantastic opportunity for someone who thrives on organisation, has excellent communication skills, and enjoys working as part of a supportive, high-performing team.

What You'll Do:

Be the first point of contact for service customers

Schedule bookings and keep clients informed throughout

Liaise with technicians to ensure timely and accurate service updates

Process invoices and handle payments

Drive customer satisfaction through clear communication and attention to detail

What You Bring:

Previous experience in a customer-facing, automotive or retail role

Strong administrative and organisational skills

Ability to multi-task in a fast-paced environment

Positive attitude and a customer-first mindset

What's in It for You:

Competitive hourly rate: £12.21 - £13.50/hr based on experience & qualifications

Monthly Team Bonus worth up to £5,400/year

Uncapped Commission on Service Plans, Extended Warranties & Roadside Recovery

Franchise Training & development pathways

Shift pattern includes two alternating options:

Shift 1: Mon-Fri 8.30am-5.30pm (Every other Saturday)

Shift 2: Mon-Thurs 8.00am-5.30pm, Fri 8.00am-3.00pm (Every other Saturday)

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