Order to Bill Analyst with German

WHO WE ARE

Accenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services. We offer solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Accenture Song.

Operations  drives business value and outcomes to advance our clients on their journey to intelligent operations through our innovative operating engine — SynOps. We transform business processes to achieve sustainable growth by optimizing people, technology, data and intelligence.

WHAT WILL YOU DO (JOB QUALIFICATIONS):

As Order to Billl Analyst you'll be responsible for: 

• Customer Interaction and Collections - Handle inbound and outbound communication with customers regarding overdue accounts according collection strategy worklist, order status, and disputes; proactively escalate problem accounts and execute dunning activities in line with policy and timelines.

• Order and Dispute Management - Perform order management tasks such as order entry, amendments, rejections, managing order blocks, and urgent orders; resolve commercial and financial disputes related to the O2B and collections processes.

• Problem Solving and Case Resolution: Analyze and resolve medium-complexity or non-standard issues; manage customer complaints and queries by liaising with internal teams (e.g., O2B for invoicing issues) to ensure timely closure.

• Account Monitoring and Controls: Conduct customer reconciliations, coordinate with AR Management for value adjustments and write-offs, and perform B2C and O2B controls as per internal procedures and country-specific documentation.

• Collaboration and Performance: Work closely with local/client teams and internal stakeholders, contribute to the O2C organization, meet daily operational targets and monthly SLAs, updating country specific documentation. 

ADDITIONAL BENEFITS FOR YOU: 

•  Innovative and Inclusive Work Environment - Thrive in a dynamic workplace that values diverse perspectives and encourages innovation, where your ideas contribute to continuous process improvements and operational excellence.

•  Development and International Exposure - Access continuous learning opportunities and work on projects for international clients, allowing you to broaden your skill set and gain valuable global experience.

THE AGILE TEAM

You will be a part of the Agile workforce, with the opportunity to support various clients in F&A based on current business priorities.

• The Agile Team is designed to be flexible and adaptable, providing support to regular employees during peak times, transitions, or unexpected challenges

• Collaboration: The Agile Team works closely with regular employees, ensures collaboration through regular check-ins and joint sessions

• Members of the Team are chosen based on their comprehensive F&A skills set & flexibility to work for different clients 

WHAT DO WE EXPECT

• Min 1 year of experience in Order to Cash area.

• Familiarity with Microsoft Office tools. 

• Ideally fluent English skills both in spoken and written form, plus minimum C1 degree of competence in German.

• Excellent interpersonal and communication skills, with the ability to build and maintain professional business relationships (via phone and email) while remaining calm under pressure.

• A growth-oriented mindset with strong analytical skills, prioritization abilities, and curiosity for learning.

NICE TO HAVE: 

• Experience in transformation, automatization, implementing AI solutions.

• A degree in finance or a related field. 

• Knowledge of SAP

WHAT WE OFFER:

• Flexible working mode: (Hybrid/rare office visits/remote)

• Using foreign language and new technology solutions daily, cooperating with various global Clients.

• Individual support of a People Lead and a specific path of professional development, as well as the possibility of a session with a Coach.

• A wide training package (soft, technical, and language training offer, access to the e-learning platforms, Gallup test, GenAI training, possibility of co-financing courses, and certification).

• Employee Assistance Program - legal, financial, and psychological consultations.

• Accenture employees eligible for the Employee share purchase plan automatically become eligible for quarterly  dividends if they own company shares.

• Paid employee referral program.

• Private medical care, life insurance.

• Access to the MyBenefit platform (possibility of using a wide range of products and services, including the Multisport card).

WHAT WE BELIEVE:

• Accenture does not discriminate employment candidates on the basis of race, religion, color, sex, age, disability, national origin, political beliefs, trade union membership, ethnicity, denomination, sexual orientation or any other basis impermissible under Polish law.

• All our leaders are committed to building a better, stronger and more durable company for future generations to create positive, long-lasting change. Inclusion and diversity are fundamental to our culture and core values. Our rich diversity makes us more innovative and creative, which helps us better serve our clients and our communities.

• Our position as partner to many of the world’s leading businesses, organizations and governments affords us both an extraordinary opportunity and a tremendous responsibility to make a difference. Sustainability is one of our greatest responsibilities, which we embed it into everything we do and for everyone we work with.

About Accenture

We work with one shared purpose: to deliver on the promise of technology and human ingenuity. Every day, more than 775,000 of us help our stakeholders continuously reinvent. Together, we drive positive change and deliver value to our clients, partners, shareholders, communities, and each other.We believe that delivering value requires innovation, and innovation thrives in an inclusive and diverse environment. We actively foster a workplace free from bias, where everyone feels a sense of belonging and is respected and empowered to do their best work.At Accenture, we see well-being holistically, supporting our people’s physical, mental, and financial health. We also provide opportunities to keep skills relevant through certifications, learning, and diverse work experiences. We’re proud to be consistently recognized as one of the World’s Best Workplaces™.Join Accenture to work at the heart of change.

Visit us at www.accenture.com 

Equal Employment Opportunity Statement

All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law.

Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process.

Accenture is committed to providing veteran employment opportunities to our service men and women.