Order to Bill Junior Analyst with German (agile team)
Accenture
Remote work
Постоянен трудов договор
1 - 2 years of experience
Full Time
Remote - Europe
Описание
WHO WE ARE
Accenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services. We offer solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Accenture Song.
Operations drives business value and outcomes to advance our clients on their journey to intelligent operations through our innovative operating engine — SynOps. We transform business processes to achieve sustainable growth by optimizing people, technology, data and intelligence.
WHAT WILL YOU DO (JOB QUALIFICATIONS)
As Order to Bill Junior Analyst you'll be responsible for:
Customer Relationship and Communication: Build and maintain strong relationships with customers by providing regular updates on account status, credit limits, overdue payments, order status, and disputes via phone and email. Proactively escalate problem accounts and execute dunning activities in line with policy and timelines.
Order and Dispute Management - Handle the full order management process including order entry, amendments, rejections, and order blocks; resolve commercial and financial disputes as part of the O2B and collection processes.
Credit and Collection Support - Manage credit-related requests, assist with unresolved payments and credit notes, and oversee urgent orders and overdue invoice follow-ups.
Documentation and Reporting - Generate and send missing invoices and account statements, ensure accurate documentation for write-offs, and prepare regular reports on customer account status.
Teamwork and Performance - Meet daily targets and monthly SLAs, collaborate with internal teams to solve customer issues, and take on additional responsibilities to support team success.
ADDITIONAL BENEFITS FOR YOU:
Innovative and Inclusive Work Environment - Thrive in a dynamic workplace that values diverse perspectives and encourages innovation, where your ideas contribute to continuous process improvements and operational excellence.
Development and International Exposure - Access continuous learning opportunities and work on projects for international clients, allowing you to broaden your skill set and gain valuable global experience.
THE AGILE TEAM
You will be a part of the Agile workforce, with the opportunity to support various clients in F&A based on current business priorities.
The Agile Team is designed to be flexible and adaptable, providing support to regular employees during peak times, transitions, or unexpected challenges
Collaboration: The Agile Team works closely with regular employees, ensures collaboration through regular check-ins and joint sessions
Members of the Team are chosen based on their comprehensive F&A skills set & flexibility to work for different clients
WHAT DO WE EXPECT
Very good English and German language skills (minimum B2 level, special focus on speaking part).
Ability to work independently and manage more complex cases.
Excellent interpersonal and communication skills, with the ability to build and maintain professional business relationships (via phone and email) while remaining calm under pressure.
A growth-oriented mindset with strong analytical skills, prioritization abilities, and curiosity for learning.
Familiarity with Microsoft Office tools.
NICE TO HAVE:
Knowledge of SAP.
A degree in finance or a related field.
Experience in Order to Cash or Customer Service area.
WHAT WE OFFER:
Flexible working mode (hybrid/rare office visits/remote)
Individual support of a People Lead and a specific path of professional development, as well as the possibility of a session with a Coach.
A wide training package (soft, technical, and language training offer, access to the e-learning platforms, Gallup test, GenAI training, possibility of co-financing courses, and certification).
Employee Assistance Program - legal, financial, and psychological consultations.
Accenture employees eligible for the Employee share purchase plan automatically become eligible for quarterly dividends if they own company shares.
Paid employee referral program.
Private medical care, life insurance.
Access to the MyBenefit platform (possibility of using a wide range of products and services, including the Multisport card).
WHAT WE BELIEVE:
Accenture does not discriminate employment candidates on the basis of race, religion, color, sex, age, disability, national origin, political beliefs, trade union membership, ethnicity, denomination, sexual orientation or any other basis impermissible under Polish law.
All our leaders are committed to building a better, stronger and more durable company for future generations to create positive, long-lasting change. Inclusion and diversity are fundamental to our culture and core values. Our rich diversity makes us more innovative and creative, which helps us better serve our clients and our communities.
Our position as partner to many of the world’s leading businesses, organizations and governments affords us both an extraordinary opportunity and a tremendous responsibility to make a difference. Sustainability is one of our greatest responsibilities, which we embed it into everything we do and for everyone we work with.
Clicking apply I hereby express my consent to process my personal data included in my job offer by Accenture Sp. z o.o. or any other entity of the Accenture group for recruitment purposes, and that it is a data controller within the meaning of GDPR. More information about Accenture (and if necessary also its representative) can be found here: https://www.accenture.com/pl-pl/privacy-policy
About Accenture
We work with one shared purpose: to deliver on the promise of technology and human ingenuity. Every day, more than 775,000 of us help our stakeholders continuously reinvent. Together, we drive positive change and deliver value to our clients, partners, shareholders, communities, and each other.We believe that delivering value requires innovation, and innovation thrives in an inclusive and diverse environment. We actively foster a workplace free from bias, where everyone feels a sense of belonging and is respected and empowered to do their best work.At Accenture, we see well-being holistically, supporting our people’s physical, mental, and financial health. We also provide opportunities to keep skills relevant through certifications, learning, and diverse work experiences. We’re proud to be consistently recognized as one of the World’s Best Workplaces™.Join Accenture to work at the heart of change.Visit us at www.accenture.com
Equal Employment Opportunity Statement
All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law.
Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process.
Accenture is committed to providing veteran employment opportunities to our service men and women.